FAQ

Frequently Asked Questions
You have
questions?
We have answers.

Below are answers to commonly asked questions organized into different categories for easy reference.

Packages.
Do I have to be a good singer?

The MSP experience is for all ages and musical abilities. No talent needed.

Are there any age restrictions?

Our birthday packages start at 6 years old and over. Our events packages are for all ages with no lower or upper age limit! Who says an 80 or 90 year old can’t party like a Rock Star?!

What is the package duration?

Our packages are typically for one hour with the option to add additional time as needed. Please refer to the package details for more information.

How much room do you require for your set-up?

We need a minimum 8′ x 8′x 8′, well lit area to set-up our backdrop, red carpet and mobile studio. When your booking is confirmed, we will send you a photo of our set-up including dimensions.

How many can sing at a time?

We can accommodate all group sizes. We have recorded groups of 3 to groups of 25. Our event packages can involve larger group sizes of 50 people or more.

Do you have a song list to choose from?

We can pretty much get any song you request. Please visit the following website to help you select your song.

How many friends and family can I bring to watch (not sing)?

As many as you like!

How long to receive my photos and mixed songs?

We will send you all files electronically via a download link 2 to 3 days after your event.

Are your services available in other locations in Quebec or other provinces?

Our services are offered on the island of Montreal and surrounding areas. If you are outside this area, we will come to you! Please contact us for more details.

Popstar.

Feel like organizing the coolest birthday party for your child? Stand out from the crowd with a unique party that kids will remember all their life!

View all packages
Red Carpet Party.

No matter the occasion, the Red Carpet Party package is a unique team celebration your employees and/or guests will never forget! Office party, 5 à 7, fundraiser and more.

View our corporate packages
Corporate Packages.
What is the group size limit?

We can accommodate all group sizes. Our events and team building packages can involve large group sizes of 50 people or more.

What do your teambuilding workshops consist of?

We offer many team building packages. MSP works with you to design a team building experience that promotes team work, stimulates creativity and outside the box thinking and most importantly a workshop that builds team synergy.

Please visit our team building website here for more information.

I am an event planner or teambuilding firm interested in your services, how can we work together?

If you are a firm offering team building services and/or you are an event planner, we are interested in collaborating with you by integrating the MSP experience to your program. Please do contact us for further discussion.

Add-ons & Other Services.
When do you charge travel fees?

We charge travel fees outside the island of Montreal. Please visit your package page for fees listed per region.

Can you provide us with a venue and catering service for our MSP party?

We refer our customers to our partners and collaborators in event planning and catering that are sure to help you organize your next event.

Do you offer vocal lessons or professional studio services?

MSP offers private vocal lessons, professional demo recording, full album recording/ production and more. We work closely with Montreal’s best musicians, singer-songwriters, producers and mixing engineers to assist you with your creative projects. Please contact us for details.

What about music copyright?

My Studio Party secures its catalogue from a professional music supplier that is committed to honoring the PRS For Music and SACEM agreements by compensating the artists of the reproduced music tracks so that all copyrights are respected.

My Studio Party, respects intellectual property and the copyrights of others and urges its customers to comply with copyright law with respect to the use of the digital recordings (audio and/or video) provided under our packages. The recordings have a limited license and are only for customers’ own personal use therefore non-commercial use.

Can I sign the service contract online?

Yes, our service contracts are available online and can be signed with a click of a button. Service contracts are sent via email 24 hours after your booking is secured  and need to be signed upon receipt by following the link displayed.

A copy of the signed service contract is sent to you shortly after for your files.

What are the consent forms for and why do I need to sign it?

Consent forms need to be filled and signed on all birthday packages by the guardian or parent of a guest that is a minor.

The consent forms give MSP permission to take photographs and recordings of a minor and to share these files with the event organizer. Therefore signing the consent forms is mandatory for all minors participating at the event.

Please note that parents can choose to give permission or not to MSP to use the  photos and recording on its website, social media or for publicity. This is of course optional and will be respected at all times.

Where can I access the consent forms and can I sign it online?

Please see links below to access the consent forms. Links are also available on our website in the footer at the bottom of the page. All consents can be filled and signed online with a click of a button. The forms can also be printed and signed on the day of the event.

Please note all consent forms need to be signed before MSP can share the event photos and recordings with the event organizer.

French consent form
English consent form

Payment & Cancellation.
What methods of payment do you accept?

We accept payments via all credit cards, via email money transfers or PayPal.

Do I have to pay for the full package when I book my date?

Yes, all packages are paid in full upon booking. However, you have 2 days to cancel your reservation with a 100% full refund, no questions asked.

Can I make changes to my package at a later date?

Yes. You can make changes to your package up to 48 hours prior to your event. Please note that extra charges may apply.

What is your cancellation policy?

You can cancel your reservation up to 2 days after your booking and receive a 100% full refund, no questions asked.

A 50% refund will be issued on cancellations done up to 48 hours prior to your event date minus any extra fees MSP will incur for additional services that you might have requested.

How do I request a cancellation?

Please contact us at info@mystudioparty.ca for a cancellation request and write ‘cancellation’ in your subject header. Our staff will get back to you within 24 hours to confirm your request.

Do you have gift certificates and how can I order one?

Yes we do! Our gift certificates are valid 1 year from the date of purchase and are sent electronically to your e-mail address. Click here to purchase a gift certificate.

Can I cancel my gift certificate?

You have 10 days to claim a full refund on a gift certificate. After this, it is non refundable but you are welcome to sell it or give the voucher to someone else.

Didn't find the answer?

Send us your question or request by filling out the form to your right and someone will get back to you shortly or call us directly at 438.288.2825.